Frequently Asked Questions
Everything you need to know about your Oribe experience.
Are Oribe products sulfate-free and color-safe?
Yes, all Oribe products are formulated without sulfates (SLS & SLES) and are specifically designed to be safe for color-treated and keratin-treated hair.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and at least half-full to be eligible for a refund.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our shipping capabilities to reach our global community soon.
Are Oribe products tested on animals?
No, Oribe is a PETA-certified cruelty-free brand. We do not conduct animal testing on our finished products or ingredients, nor do we ask others to do so on our behalf.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your delivery.
Are your products vegan?
The majority of our collection is vegan. We are committed to using high-quality, conscious ingredients and clearly list all components on our product pages for your transparency.